Why New Units May Not Appear Immediately on the Map


Created: ; updated: .

When C3s or Solos are first installed, it may take a while before their location appears in the map views of the Observant Global™ software platform.

Before leaving Observant's production facilities, each unit has its GPS locating capability tested. When the unit is finally installed in the field, it will have to update that GPS location to its current position.

With the GPS antenna connected properly, a newly installed unit should have its location updated and displayed correctly within its first 24 hours of operation.


You can view field unit's location in the Locate app.

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