Check for Latest Browser Updates
The Observant Global™ software platform relies on the internet browser of your computer, tablet, or smart phone.
If you find that your system or browser is crashing when trying to view the Observant Global system, please check that both the operating system and browser have current updates.
To check that your browser is up to date, please follow the instructions below:
- Chrome: https://support.google.com/chrome/answer/95414?hl=en
- Safari: https://support.apple.com/en-us/HT204416
iPhone and iPad Browsers
All the iPhone browsers should be updated via the App Store.
Android browsers should be updated via the Google Play Store.
Check for Latest Operating System Updates
Sometimes the issue is a combination of the internet browser and the device's operating system.
To check if you have the most current operating system please see the instructions below:
iPhone and iPad
Android operating system updates differ per device. Please check online for updates specifically for your device.