Overview of Schedule States and Alerts

Observant Support

Created: ; updated: .

In the schedule summary, each scheduled item shows its status to indicate what's happening to it.

To better understand these states, some definitions are useful:

  • Where possible, Observant scheduling makes use of pre-scheduling.  Pre-Scheduling means that the Observant field unit knows about the schedule ahead of time. This is done 30 minutes prior to the first scheduled item beginning.
  • At the time an item is set to open/close (or start/stop), the scheduling program will try to verify the state of the item to make sure it has actuated successfully.

Schedule States

Name Description Raises an alert?
Waiting Schedule hasn't yet started No
Scheduled The item has been successfully pre-scheduled (see above) No 
Unavailable The item could not be pre-scheduled because Global could not contact the site. Global will attempt to contact the item again at it's scheduled time. Yes
Opening Item is opening. Once Global has verified that it is open, it will change to Active. No
Active The item is currently running. No 
Closing Item is closing. Once Global has verified that it is open, it will change to Active. No
Complete The item's scheduling has completed. No 
Failed The item failed to run. Yes 
Failed to Open The item failed to open (e.g. bay was jammed closed or pump failed to start).  Yes
Failed to Close The item failed to close (e.g. bay was jammed open or pump could not be stopped). Yes
Timed Out Opening The item was not verified to be open within an acceptable time period.  Yes
Timed Out Closing The item was not verified to be closed within an acceptable time period.  Yes
Interrupted The item was manually interrupted by user intervention (for example the bay or pump was manually operated during the schedule). Yes 
Failed to Contact The unit was not contactable and therefore it has not been verified that it has run correctly. Yes 
NotFound The scheduled item is not register in Global correctly. Yes 
Cancelling The user cancelled the schedule and the item is in the process of being stopped. No 
Cancelled The item has been cancelled. No 
Skipping The user skipped this item using the Skip button in the schedule and the item is in the process of being stopped. No 
Skipped The item has been skipped. No 
Removing The user removed the item from the schedule and the item is in the process of being stopped. No 
Removed The item has been removed. No 

 

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