When you have lost your password and cannot log in to the Observant Global Software Platform
- Open your web browser and navigate to the Observant Global™ software platform.
- Click the "Forgot Password" link.
- Enter your email address, click on "Continue" and an email with the instructions needed to reset your password will be sent to you.
- Check your email and follow the instructions.
Changing your Password when Signed in to the Observant Global Software Platform
- At the upper right of your Global page, click on your username and select "Settings."
- Click the "Change Password" button and follow the directions to select a new password.