Monitoring Field Unit and Device Health

Pasha

Created: ; updated: .

Manage Equipment will allow diagnostics of your Observant Equipment.  You can go to Manage Equipment from the welcome page.

Welcome_Page_png.png 

 

In Manage Equipment, you will see all Portfolios, Sites, Field Units and Devices that you have access to. 

 

Issues within a Portfolio are quickly identifiable with the Field Unit and Device Health display.

The connectivity of Field units and Devices are indicated via color code:

  • Green indicates no issues
  • Amber indicates a warning
  • Red indicates an error 

Example 1: SL-10353 Solo Telemetry Unit at Site "Bore Trough" is online as indicated by the green dot. However, SL-10354 at Site "The Homestead Fire R" has a very weak cellular connection as shown by the message and red dot. 

 

Example 2: The Amber dot and message warn that C3-3342 at site "Soil Moisture" has not been contactable for over two hours. The red dot and the red error message on the device Soil Moisture Probe indicate that there is an issue with the moisture probe.

Screen_Shot_2017-09-26_at_4.58.56_PM.png

Example 3: At the site 'Pump Station Sensors', the field unit C3-6030 is online as indicated by the green dot. All the devices with the green dots are online as well. However, there is an issue with the Weather Station as indicated by the red dot and error message. 

Screen_Shot_2017-09-28_at_12.04.40_PM.png 

Clicking on the Field Unit or Device will provide a more detailed description of the Field Unit or Device along with events (warnings and errors) and the time at which the Field Unit was last contacted. 

Example 1: We can see that SL-10354 last connected at 3:01pm today.  

 

Have more questions? Submit a request
Powered by Zendesk