How to Check Battery Status


Created: ; updated: .

Manage Equipment

To check battery status in Observant Global, go to Manage Equipment from the welcome page.


In Manage Equipment, you will see all Portfolios, Sites, Field Units and Devices that you have access to. 

The battery icon will give an idea about the battery status.  


There will be a warning message if battery charge is low and an error message if battery charge is very low.


Clicking on the Field Unit will provide a more detailed description of the Field Unit along with events and contact times that will help identify any issues. The power history chart is also available for each Field Unit, allowing issues in power supply to be recognised and tracked. 



Site Inspection

 This icon identifies the LED that provides information on a field unit's power level and its battery pack's state of charge. For both the C3 and the Solo, you can determine their battery pack's status by comparing the color and number of flashes of their battery LEDs to the following table.


Table 1.


Likely Causes of Low Charge

A low voltage state of charge on a C3 battery is often caused by inadequate, solar-panel charging conditions. In most cases, this is caused by a dirty or improperly positioned solar panel.

Always check the following:

  • Confirm that the solar panel is at the correct angle. The angle should be set to optimize solar exposure during the winter months. Refer to the C3 user guide, section A3: Solar Enclosure panel orientation for more details. A guide for a given latitude (South or North) is to set the angle to:
    • 30° when in latitudes between 0° and 30°.
    • 40° when in latitudes between 20° and 30°.
    • 50° when in latitudes greater than 30°.   
  • Verify that the solar panel is pointing in the right direction (true north in the southern hemisphere, true south in the northern hemisphere).
  • Ensure that the solar panel is clean. A light layer of dust can significantly reduce its efficiency.
  • Do not install the solar panel where trees, structures, or anything else can cast shadows on it. The more direct sunlight to which the panel is exposed, the better the job it will do of keeping a battery properly charged.
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