How to Check Battery Status


Created: ; updated: .

Manage Equipment

To check battery status in Observant Global, go to Manage Equipment from the welcome page.


In Manage Equipment, you will see all Portfolios, Sites, Field Units and Devices that you have access to. 

The battery icon will give an idea about the battery status.  


There will be an error message if battery charge is very low.


Clicking on the Field Unit will provide a more detailed description of the Field Unit along with events and contact times that aid in diagnostics. The power history chart is also available for each Field Unit, allowing issues in power supply to be recognised and tracked. 



Site Inspection

 This icon identifies the LED that provides information on a field unit's power level and its battery pack's state of charge. For both the C3 and the Solo, you can determine their battery pack's status by comparing the color and number of flashes of their battery LEDs to the following table.


Table 1.


Likely Causes of Low Charge

A low voltage state of charge on a C3 battery is often caused by inadequate, solar-panel charging conditions. In most cases, this is caused by a dirty or improperly positioned solar panel. The following Help desk article has more details: 

How to Diagnose a Low Battery on a C3 Field Unit

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