Within 5 years of the original purchase, if an Observant unit is inoperable but otherwise out of warranty, it may be submitted to the refurbishment program where it is returned and replaced with a refurbished unit for a set charge. Return units can be dispatched before or after return of the old unit depending on the customer needs, with a modest price difference where units are dispatched prior to return.
All refurbished units have a 1-year warranty from date of dispatch.
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Refurbished Pricing |
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Item Code |
Model |
List Price ($AUD ex GST) immediate dispatch |
List Price ($AUD ex GST) dispatch on return |
|
10323 |
C3-MA-G900 |
$795 |
$695 |
|
10331 |
C3-MA-GU |
$1,195 |
$1,105 |
|
00780 |
C3 Enclosure and Solar Panel |
$325 |
N/A |
Accessing the Program
You can access the Refurbishment program by contacting your Primary Service Provider, who will submit an equipment warranty claim and request the unit be put into the refurbishment program.